Shipping policy

Shipping Policy

Last updated: September 2026

Suyeun Art currently ships original artwork within the United States. International shipping may be available by request depending on the destination, artwork size, and shipping requirements. Please contact us before purchasing if you are located outside the United States.

Processing Time
Original artworks are typically prepared for shipment within 1–2 business days after purchase. Because many works are large or textured, additional care may be required when packing certain pieces. If additional preparation time is needed, we will contact you directly.

Shipping Costs
Standard shipping for original artwork is currently complimentary within the United States unless otherwise noted. Suyeun Art covers the cost of standard packing materials and shipping for eligible orders.

Oversized, unusually heavy, or specialty shipments may require a custom shipping arrangement or additional charge. If this applies to your order, we will contact you before shipment.

Shipping Method & Tracking
We select the shipping carrier and service based on the size, destination, cost, and safe handling requirements of each artwork. Tracking information will be provided when available.

Higher-value or oversized artwork may require additional delivery arrangements, including signature confirmation, specialty handling, freight, or art courier service.

Local Pickup & Phoenix Metro Delivery
Local pickup is available by appointment.

We also offer complimentary local delivery throughout the Phoenix metro area for original artwork. Local pickup or delivery allows the artwork to be inspected in person at the time it is received.

Shipping Addresses
Original artwork cannot be shipped to PO boxes. Please provide a complete physical delivery address at checkout.

International Orders
International shipping may be considered on a case-by-case basis. Buyers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by the destination country unless otherwise agreed in writing before purchase.

Please contact hello@suyeunart.com before placing an international order so we can confirm availability and shipping arrangements.

Damaged or Lost Shipments
If your artwork arrives damaged or there is a problem with delivery, please refer to our Return & Refund Policy for instructions and contact us promptly at hello@suyeunart.com.